Service that exceeds expectations Remember this statement.
Business Report Understand the importance of business processes in delivering outcomes based upon business goals and objectives. Purpose of this assessment This unit focuses on the effective and efficient planning and management of business work activities.
It gives learners with understanding and skills needed to design and implement operational systems to improve their effectiveness and efficiency and achieve the desired results for the business. Learners are encouraged to consider the importance and interrelationship of business processes and the implementation of operational plans, together with quality systems and health and safety, in achieving satisfactory results.
Scenario The Juicy Chicken Restaurant produces and Best report writing a number of different types of chicken meals. The Juicy Chicken Restaurant was set up 25 years ago and was running very successfully. The brand name has been established. However, due to the increase in the competition in the recent years, it starts to lose the revenue.
In order to maintain a profit, various actions have been taken to control the costs, e. As the chicken preparation machines are getting old, the breakdown time has increased significantly.
The owners are reluctant to replace the old machines with new ones as it could increase the costs. Recently, the Juicy Chicken Restaurant has received more complaints on the quality of the meals.
One customer has even sued the Juicy Chicken Restaurant for causing food poisoning and the Juicy Chicken Restaurant has incurred significant legal costs. The Juicy Chicken Restaurant has been inspected by the regulatory authority and received a warning that health and safety policies must be implemented.
The owners are keen on implementing the new systems and enhancing the quality culture to achieve better results. As the Juicy Chicken Restaurant prepares food, owners are particularly concerned with the compliance on the relevant regulation.
You are employed as a manager and have been asked to complete a series of tasks. Learning Outcome Learning Outcome Assessment Criteria In this assessment you will have the opportunity to present evidence that shows you are able to: Evidence Page no LO1 Understand the importance of business processes in delivering outcomes based upon business goals and objectives 1.
The answers show that an effective approach to study and research has been applied within the scenario e. A range of sources of information has been used An accurate standard method has been used in defining information sources is well justified and summarized.
M3 Present and communicate appropriate findings The appropriate structure and approach has been used. A range of methods of presentation have been used and technical language has been accurately used An accurate standard for presenting information has been used in terms of diagrams, charts, tables.A college student can now commission writing agencies to come up with a great report.
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